Thank you for choosing Location Bazar. Our Exchange Policy outlines the terms and procedures for exchanging products purchased through our ecommerce platform. By making a purchase on Location Bazar, you agree to comply with the terms below.
1. Eligibility for Exchange:
You may be eligible for an exchange if the product you received is damaged, defective, or significantly different from the product description. Please contact our customer support at [exchange@locationbazar.com] within [3] days of receiving the product to initiate the exchange process.
2. Exchange Process:
To initiate an exchange, provide your order number, details of the issue, and any relevant images to our customer support team. Our team will guide you through the exchange process.
3. Return Shipping:
Customers are responsible for the cost of return shipping unless the exchange is due to an error on our part. We recommend using a trackable shipping method for your return.
4. Inspection and Approval:
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria for exchange. If approved, we will proceed with the exchange process.
5. Exchange Options:
You may choose to exchange the product for a replacement of the same item, or if the item is out of stock, you may select an alternative item of equal value. Exchanges are subject to product availability.
6. Timeframe for Exchange:
Exchanges will be processed within [3] days of receiving the returned product. The exact timeframe may vary depending on the nature of the product and processing times.
7. Refusal of Exchange:
We reserve the right to refuse an exchange if the returned product does not meet the eligibility criteria outlined in this policy.
8. Non-Exchangeable Items:
Certain items, such as downloadable software or personalized items, may not be eligible for exchange.
9. Changes to Exchange Policy:
We may update this Exchange Policy from time to time. The latest version will be posted on our website.
10. Contact Us:
If you have any questions or concerns about our Exchange Policy, please contact us at [exchange@locationbazar.com].
Thank you for choosing Location Bazar. We appreciate your understanding and cooperation regarding our exchange procedures.